Returns Policy

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

Returns Address:
Zilli Kitchenware
Hartlepool Enterprise Centre
Brougham Terrace
Hartlepool
TS24 8EY

Phone: 01429 222200
Fax: 01429 222220
Email: info@zilli-kitchenware.co.uk
Web: www.zilli-kitchenware.co.uk

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Returns Policy